Cancellation Policy

    1 . Payment Policy

    In case, the balance payment is not made by the date specified in our Email, your booking will be treated as cancelled, and the booking amount will be forfeited.

    2 . Standard Cancellation Policy (Deductions)

    Non Refundable Amount (Booking Amount) Rs.5,000 / 10, 000
    From 60 to 45 days before commencement of the tour 25 %
    From 44 to 30 days before commencement of the tour 50 %
    Below 29 days or not travelling 100 %

    NO REFUND OF GST AMOUNT IN ANY CASE.

    In case of a no-show to the starting point for any indifferent reasons, Dream Riders are not liable to refund any amount paid.

    A participant can, at any moment before the commencement day of the tour, cancel your registration for that particular tour, it is, however, important that we receive the information about your travel cancellation in writing. The tour could be cancelled or delayed before the commencement, in case minimum participation is not attained, in such a case we shall inform you immediately and also return the total amount collected from you.

    A . Standard Cancellation Refund Policy

    Registration/Booking amount will be non-refundable (Forfeited) and balance amount after deducting the registration amount and GST amount, Balance will be refunded and the same will be processed in 30 working days after confirmation from our side and the amount being becoming eligible for a refund.

    3 . Covid Cancellation Policy

    A . When are you eligible for a refund?

    • If Full Lockdown is in your City / State or in your travelling City / State as per government notification.
    • If you get Covid Positive within 7 days of Commencement of Journey. (Against production of RT-PCR Report. Such communication along with the RT-PCR report should reach us before the start of the Trip Date. (i.e., if the Trip starts on 3rd April, we should be intimated before 19:00 hours of 2nd April with RT-PCR report).

    B . When are you not eligible for a refund?

    • If you are concerned about Covid or you are self-isolating without being covid positive or on the pretext of being positive without RT-PCR.
    • If one person of the entire group gets positive, then the rest of the persons from the entire group of people travelling are not eligible for a Refund.
    • In case a person becomes Covid positive or shows any kind of Covid symptoms or any other medical emergency, on the start date of the tour or in between the tour, in such a case, any kind of Cancellation or refund request will not be entertained and all the consequences arising out of it will solely be the travellers’ responsibility including quarantine stay or any additional expenses like stay or any other related to it.

    C . Covid Cancellation Refund Policy

    • In case you are eligible in Covid policy as mentioned above, you will get the amount paid in the form of a Dream Voucher, which is valid for use by 12 months, starting from the date of booking.
    • For convenience, you can either use this voucher for yourself or you can transfer this to your friends or relatives, validity remaining the same.